EverTrue Status

All Systems Operational

EverTrue Operational

LinkedIn Authentication Operational

Facebook Operational

Email / Push Operational

Imports Operational

SFTP Server Operational

Exports Operational

Application Operational

Signal Phone Operational

Signal Email Operational

ThankView Operational

Web Application Operational

Public API Operational

Email Delivery Operational

SMS Delivery Operational

Video Processing Operational

Closed Captioning (Automated) Operational

Closed Captioning (Paid Human Captions) Operational

BB RE NXT Integration Operational

Salesforce Integration Operational

Clarity Operational

Two Step Verification SMS Operational

Volunteer Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 15, 2025

EverTrue Platform - Constituent Records Not Loading, Some Users Receiving Server Errors

Resolved - This incident is resolved. If you have any questions, please reach out to genius@evertrue.com
Dec 15, 15:01 EST

Update - A fix has been implemented! Please perform a hard a refresh in the platform (command+shift+R on mac, CTRL +F5 on PC). We are continuing to monitor results for further issues.
Dec 15, 13:16 EST

Monitoring - A fix has been implemented and we are monitoring the results. Please reach out to genius@evertrue.com if you continue to experience issues with loading constituent records.
Dec 15, 13:14 EST

Identified - We have identified the issue and are working on a fix. If you have any questions, please reach out to genius@evertrue.com.
Dec 15, 12:53 EST

Investigating - We are currently investigating an issue that is preventing constituent records from loading in the EverTrue platform. Some users may also be receiving server errors. We are working to resolve as quickly as possible and apologize for any inconvenience this may cause.
Dec 15, 12:51 EST

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.