All Systems Operational

EverTrue Operational
LinkedIn Authentication ? Operational
Facebook Operational
Login Operational
Email / Push Operational
Imports ? Operational
SFTP Server Operational
Exports Operational
Application ? Operational
Signal Phone Operational
Signal Email Operational
ThankView Operational
Web Application Operational
Public API Operational
Email Delivery Operational
SMS Delivery Operational
Video Processing Operational
Closed Captioning (Automated) Operational
Closed Captioning (Paid Human Captions) Operational
BB RE NXT Integration Operational
Salesforce Integration Operational
Clarity ? Operational
Two Step Verification SMS ? Operational
Volunteer ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 14, 2025

No incidents reported today.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025
ThankView Platform - Scheduled Platform Maintenance Thursday, September 4th (8PM ET)
Completed - The scheduled maintenance has been completed.
Sep 4, 21:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 20:00 EDT
Scheduled - The ThankView platform will be undergoing maintenance on Thursday, September 4th at 8PM ET. During this maintenance users may see degraded platform performance or be unable to access the platform. Please reach out to support@thankview.com if you have any questions!
Sep 2, 17:04 EDT
Sep 3, 2025
ThankView Platform - Email Campaign Sending Issues
Resolved - This incident has been resolved. If you have any questions or experience any email campaign deliverability issues, please reach out to support@thankview.com.
Sep 3, 16:13 EDT
Monitoring - A fix has been implemented and we are monitoring the results. All affected campaigns should be resolved. Please reach out to support@thankview.com if you have any questions.
Sep 3, 15:00 EDT
Identified - We have identified the issue and are implementing a fix. If you have any questions, please reach out to support@thankview.com
Sep 3, 14:44 EDT
Investigating - We are currently investigating an issue that is preventing some email campaigns from being sent in the ThankView platform. At this time, we ask that you please do not attempt to send email campaigns with 500 or more recipients as we troubleshoot the issue. We apologize for the inconvenience and are working to resolve as quickly as possible. If you have any questions, please reach out to support@thankview.com
Sep 3, 13:09 EDT
Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

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