Platform Issues - Clarity Dashboards

Incident Report for EverTrue

Resolved

This incident has been resolved.
Posted May 29, 2025 - 10:44 EDT

Identified

Due to an issue with one of our third party providers we're having some issues with Clarity Dashboards. It's likely that the data users will see across all Clarity Dashboards could be inaccurate until we have a fix out for this (as of right now, which dashboards are/are not properly working appears to be inconsistent so we cannot list out which dashboards are having issues). We're in contact with our provider and are actively working to resolve this issue. Please contact genius@evertrue.com if you have any questions!
Posted May 28, 2025 - 14:10 EDT
This incident affected: EverTrue.